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US-Based Technical Support
US-Based Technical Support We're extremely proud of the fact our entire team lives and works right here in the United States. We've never outsourced support, and never will. We do our very best to make certain answers to your most common questions can be found in our knowledge base, support blogs and forums, but if on the rare occasion you can't find the answers you need in any of those resources, please don't hesitate to open a ticket at our helpdesk for a prompt, intelligent response.

For pre-sales questions, comments and feedback, please use our Contact Form.
  1. Knowledge Base: Use our knowledgebase to find answers to your most common questions.

  2. Support Forums: If you can't find the answers you're looking for in the knowledge base, chances are you'll find them here, along with the opportunity to interact with our amazing array of expert customers and staff.


  3. Helpdesk: Contact us through our helpdesk to get assistance with any questions not answered by our knowledge base, support blogs or forums.
Our goal is to make your hosting experience as fast, easy, reliable and affordable as possible. If for any reason you're not satisfied with any of our services, or would simply like to make comments and suggestions to improve our services, please feel free to contact the Support Services Manager directly.
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Impeccable Service!
03-12-2009
I decided to go with a certain hosting company to save a few bucks. BIG mistake! Then I decided to switch to HostingXchange. For just pennies a day more money, I not only get a great deal on server space, but absolutely IMPECCABLE service! For someone who's not very familiar with servers, these few cents are well-spent. They have never failed to resolve an issue (often my own fault!) in a very reasonable amount of time. HostingXchange has my business for as long as they want it!

Terry Dillard
Dillard Design Services - http://www.dillarddesigns.net
Thanks for the fast, personal attention!
01-27-2009
I want to thank you for the support you gave me during the switch from another provider to your services. It is very nice indeed to get the kind of personal service you provided in a time where contact is virtually by e-mail and voice mail. Most of the time I expect an answer to a question after a few days. I have been pleasantly surprised to find I have your response in a very short time, some of them within minutes. I am a beginner at web publishing and the help I received from you is genuinely appreciated. The assistance I got in transferring files from a previous host to your hosting service was far superior to my earlier experiences.

Thanks again,

Jack Hunter
Your Hoosier Handyman - http://yourhoosierhandyman.com